(Colorado Newsline) U.S. Rep. Jason Crow on Friday sent a letter to leadership in the U.S. Department of Veterans Affairs asking for further information on issues faced by veterans seeking care at the Rocky Mountain Regional Veterans Association Medical Center in Aurora.

The letter to VA Under Secretary of Health Dr. Shereef Elnahal comes one month after reporting from the Denver Post revealed the RMVA hospital prosthetics department canceled orders for veterans still in need in order to clear backlogs.

“I remain committed to ensuring not only the veterans in our community, but those who travel to this facility, receive the care they deserve,” Crow said in the letter. “There is a sacred promise in America that if you step up to serve, the nation will be there for you when you take off the uniform.”

Other “troubling information” cited by Crow in his letter relates to issues including staffing shortages and low morale within the VA’s Eastern Colorado Health Care System, which provides services services for 100,000 veterans at the Aurora medical center and more than a dozen other locations in the state. Two of the system’s top leaders were reassigned earlier this year after staff expressed concerns about “operational oversight, organizational health and workplace culture,” the Post reported.

An Army veteran whose district includes the RMVA hospital in Aurora, Crow asked VA leadership to provide specific information about the canceled prosthetics orders, who is responsible and what is being done to remedy the situation. He also requested information on plans to hire new leadership for the VA’s Eastern Colorado system. 

According to Crow’s letter, RMVA is conducting a number of investigations and reviews as a result of the Post’s reporting.

“As these reviews/investigations progress and conclude, we expect a transparent account of the current state of RMVA, and any remedial action taken in response,” Crow wrote. “I appreciate the steps taken so far, and the changes made, to hold parties responsible.”

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