Viewers in the Colorado Springs-Pueblo area who watch over-the-air television with an antenna will need to rescan their TV to continue receiving one TV station, KOAA-TV (NBC 5). KOAA is scheduled to change frequency by March 13, 2020. KOAA advises on its website for viewers to rescan their TV February 27 to receive channel 5.1 using a television antenna. Viewers using cable- or satellite-based television are not affected and will not need to take any action.
"Some TV stations across the nation are changing frequencies to help make airwaves available to meet ever-growing consumer demand for high-speed mobile broadband services, such as 5G," said Incentive Auction Task Force Chair Jean Kiddoo. "While the channel numbers on the TV are not changing, viewers who use a rooftop or indoor antenna need to rescan their televisions to continue receiving those channels. The process is the same as when viewers first connected their TV to the antenna and scanned it to find local channels, and the FCC has resources to help viewers who may need assistance."
Here are instructions and tips from the FCC to help TV viewers rescan their TV:
Most viewers don't need any new devices, equipment, or services to rescan their TV.
To rescan, viewers will need their TV remote control or analog TV converter box, then choose "Channel Scan," "Channel Tuning," or "Auto Search" in the "Setup" or "Channel" menu (the precise labels change among manufacturers). Once you find either the "Channel Scan" or "Channel Tuning" buttons, choose the automatic option to rescan.
By rescanning, viewers who watch TV using an antenna will keep their existing channels, and may even discover new channels in their broadcast area.
Because TV stations in the same area are changing frequencies at different times, it is a good habit to periodically rescan your TV.
For further assistance, TV viewers can visit www.fcc.gov/TVrescan or call the consumer help line at 1-888-CALLFCC (1-888-225-5322) and press "6" to speak with a dedicated help desk representative, seven days a week, from 8:00 a.m. to 1:00 a.m. Eastern Standard Time (6:00 a.m. to 11:00 p.m. Mountain Standard Time).
The call center is available in English and Spanish and the information on the website is available in English, Spanish, Chinese, Vietnamese, Korean, and Tagalog.