Image
Hand holding a cell phone in front of a home scene surrounded by icons of various technologies

North Texas nonprofit uses technology to combat homelessness

© metamorworks . iStock-968113166

Freda Ross

Click play to listen to this article.

Audio file

(Texas News Service) The faith-based nonprofit Our Calling is working with unsheltered clients in north Texas to create a long-term exit plan to help them rebuild their lives.

More than 4,400 unhoused people live in Dallas and Collin counties. A recent study by the Dallas County Health Department shows it costs more than $193 million annually to care for people experiencing homelessness.

Wayne Walker, founder and pastor of the nonprofit Our Calling, said in its 15 years of operation, it has found a lack of community sends people into homelessness.

Image
Map of the state of Texas, showing portions of surrounding states

© iStock - klenger

"All of us have financial problems, and every single person has crisis in their life," Walker pointed out. "The difference between someone who's experiencing homelessness and one who's not is one of those people had a team of friends that they could call, family in their life, coworkers, and the other one doesn't."

He noted before COVID, they assisted about 15 people per week. The number has now increased to 75 people a week.

Walker explained data collected during the intake process helps them decide the best way to help the unsheltered person.

"We've built a technology platform that allows us to use artificial intelligence as we're looking at the best exit plan for this person," Walker stressed. "Traditionally, years ago, you'd send someone to a shelter or try to get them into some kind of government housing. Well, we would consider that two different exit plans, and in our system we have over 800 different exit plans."

Once a plan is designed and implemented, Our Calling stays in contact with the individual for a year to ensure they are in a healthy community with all the services and support they need to thrive.

They have also created the Neighbor Solutions app to help individuals assist anyone experiencing homelessness. Walker added it can be used by police officers, first responders and everyday citizens.

"Individuals across the U.S. will pull out their phones and open this app to figure out, 'Where is the closest shelter? Where is the closest domestic-violence center? Where can I feed my family?'" Walker outlined. "And that app is the beginning of a platform of apps we've put together to help not only the person experiencing homelessness, but the people that want to help those people experiencing homelessness."